The Refractive (Laser) Eye Surgery Industry is long overdue statutory regulation. Worryingly, a large section of those currently undertaking Refractive Eye Surgery are failing to follow the quality standards developed by the Royal College of Ophthalmologists. You may be surprised to read that there is no legal requirement for a surgeon to be qualified or experienced in this field of surgery. The Royal College of Ophthalmologists introduced a certificate in laser surgery, but surprisingly only half of practicing surgeons have one.

The Laser Eye Surgery procedure can cause damage to a patient’s eye and negligent follow up treatment can also result in injury. Most of the problems can be avoided with careful pre-operative checks. Some patients may not be suitable candidates for laser eye surgery and thorough screening beforehand should identify these prospective patients. In some cases negligent aftercare, such as excessive steroid drop prescription, can cause complications as serious as blindness.

The Royal College of Ophthalmologists’ quality standards should in our opinion be made compulsory. The Regulation of Refractive Eye Surgery Bill was read in Parliament by John McDonnell MP in November 2013 and a year on, we still do not have the required legislated regulations. The Bill proposes for the creation of a register of practicing surgeons and a focus on consent requirements aimed at tackling aggressive sales tactics. An interesting point John McDonnell MP raised was the need to limit the number of operations that surgeons can carry out on any given day to avoid mistakes taking place.

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Testimonials

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Excellent customer service and attention to detail by Mr Hartley. Would certainly recommend to family and friends.

Ms Y

Pleasure to do business with McHale & Co. Everything is thoroughly explained, whatever questions we asked. Easy to make contact, we as a family have dealt with your company before and cannot fault any part of our dealing with yourselves.

Mrs L

Helen was excellent. Very clear in her explanations of options and implications of decisions made in our wills.

Mr & Mrs T

A big thank you to Grace Kennedy who went the extra mile and provided me with lots of information regarding making, signing and checking the process for me and after signing a list of use points and information. Excellent customer/client care.

Mr S

I feel that the people employed within this firm really listen and respond accordingly

Mrs S

Many thanks for your assistance with everything (Helen Green), you’ve made it all seem a lot more manageable at a difficult time.

Ms W

Helen, can I just thank you for the professional and thorough way in which you have dealt with this matter and your advice has been very welcome at times. Worth every penny for peace of mind.

Mr L

Extremely helpful and considerate. Very attentive . Nothing was too much trouble from the first phone call to receiving a hard copy of the will. Couldn’t have asked for more. I would not hesitate in recommending you to friends and family. A fantastic service all round. Thank you Michaela.

Mr M

I would like to thank you (Paul Fitton) for your most professional guidance and advice, I appreciate the effort and time you devoted to my issues on this subject.

Mr S

Mr Nattrass is always understanding and helpful and takes time to listen and explain. It is always a pleasure to deal with him. Also, your reception staff are lovely and welcoming.

Mrs J

The service we received from Helen Green was fantastic, nothing was too much trouble. We would recommend Helen without question.

Mr J

The service provided was excellent. Many thank to John Nattrass for all his input and execution of our wills.

Mrs H

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